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Lines & Savings

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Telephony solutions designed to save you money

G-Force Communications Ltd provide a professional telecoms consultancy service and deliver quality bespoke solutions.

With a wealth of industry knowledge and experience we commit our dedicated support from project conception to completion ensuring business continuity remains priority.

As with any industry the technology we use to make and receive calls is forever evolving and it’s important that your communications infrastructure keeps pace with your business demands and your customer’s expectations.

Allow G-Force Communications to help you.

Whether you want us to arrange the installation of new lines or want to transfer your existing services, we can provide you with a unique business landline & calls package suited to your business, whilst saving you money on your monthly bills.

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Have you heard about the 'Death of ISDN'?

What is the PSTN and ISDN switch off?

The Public Switched Telephone Network (PSTN) has been in use in this country since 1876, so it’s understandably grown old and tired, and it’s becoming increasingly costly to maintain. Therefore, it needs replacing with new and modern technology, fit for the digital world we now live in.

As a result, the PSTN will reach end of life in December 2025 and will cease operation after then.

When will Openreach start withdrawing services?

Openreach started trialling the withdrawal of services in two exchanges in September 2020, the first being in its Salisbury exchange, Wiltshire. There is a second site, the Mildenhall exchange, Bury St. Edmunds, which will also begin trial shortly. Both sites are focused on a complete withdrawal of services by December 2022 with other exchanges not due to enter withdrawal until much closer to December 2025.

What happens in 2023?

From September 2023, Openreach will issue a full ‘Stop Sell’ of new supply and there will be no new line installation for Single PSTN Lines or ISDN. Consumer rights during this period will still be upheld so line transfers will be accepted, providing there is no change to the installation when the line moves from one provider to another.

What do I do if I’ve got an ISDN line?

Telephone services no longer have to rely on the ageing, and degrading, copper infrastructure from the past and instead services can be provided using Voice over Internet Protocol (VoIP).

However, for your new VoIP system to work, you’ll need a good quality internet connection so that your VoIP solution can run seamlessly.

Will my broadband be impacted?

If you currently have a broadband service that is supported on a single line, we will be speaking to you about options to migrate this to an alternative single order broadband. This means that your broadband will move to a single service with no line rental.

If you’re using your line for voice you will be offered a Voice Over Internet Protocol (VOIP) alternative. If you already have an ultrafast fibre to the premise broadband product and do not use any voice services, you won’t see any changes as you’re already using new digital technology.

What should I do now?

If you’re currently on an ISDN contract, you don’t need to do anything at the moment. But, be mindful that when your contract is up for renewal, you’ll probably need to switch to a hosted telephony solution. You could speak to us to discuss the option available but we will be trying to speak to you all.