G-Force

Brand

EFS Global

Service

Vehicle Solutions

Summary

Dormant Webfleet Solutions account needed the support of a company renowned for customer service. Enter G-Force.

Initial staff training and on-boarding quickly increased the solutions impact adding immediate value to the client.

Once completed, G-Force then modelled how the client could take advantage of new upgrade features and plotted a continual development schedule.

Rapid business growth has seen the clients fleet grow to 200 vehicles which has been fully supported by G-Force’s proactive and hands on account management style.

Problem

The client had implemented the TomTom solution but the chosen partner had gone into liquidation. They needed to find a new partnership that would help them get the most from the solution and quickly.

Mark Jones, Business Owner

Webfleet Solutions recommended G-Force and I can see why. They are refreshingly proactive and give us real confidence that we have a partner who has our best interests at heart. We’ve grown quickly and I must say that G-Force have supported us every step of the way.

Solution

After taking over the account, G-Force carried out a comprehensive re-training program to get all staff fully up to speed and getting the maximum advantage from the solution.

An ongoing upgrade path was designed to ensure the client quickly started to benefit from Track & Trace, Connected Navigation, Fuel Monitoring, Tachograph Services and 360 degree Vehicle CCTV.

The client now operates a x200 haulage fleet which is fuel and route efficient, fully compliant and constantly recorded by 360 degree CCTV.

Back to Case Studies

TomTom recommended G-Force and I can see why. They are refreshingly proactive and give us real confidence that we have a partner who has our best interests at heart. We’ve grown quickly and I must say that G-Force have supported us every step of the way.

Mark Jones, Business Owner

EFS Global

G-Force are a straight-talking, no nonsense company and we like that. Their energetic and practical style appealed to us, as did the solution they presented. Very much our long term partner, their breadth of service range means we have one point of contact to support our day-to-day fleet management needs. In short, we couldn’t do without them.

David Farrell, Director

Hough Green Garage Ltd

G-Force responded quicker and faster than our previous suppliers, especially at the critical moment when we needed them to. They talk a lot of sense and go the extra mile to make sure we’re always happy. Having a single point of contact service provider for our telecoms is a breath of fresh air and makes for sound commercial sense.

Anna Mills Morgan, Director

Mackenzie Jones

G-Force installed our new telecoms system out of hours to ensure zero disruption to our day-to-day operation. I would always recommend G-Force to any business that values connectivity and communications.

Bernard McCabe, Director

Dreamscape Solutions Ltd

G-Force provide a personal service that is always attentive, proactive and highly dependable. I would not hesitate to recommend them to others.

Simon Clifton, Projects Manager

Murraywood Construction Ltd

Their core values and commitment to customer service really stood out for us. G-Force constantly add value to our business and we see them as our long term TomTom Telematics partner.

Brian McKay, Transport Compliance Manager

RF Bellis Haulage Ltd

G-Force understand our business and always respond swiftly to our varying needs. Overseeing our international connectivity requirements for over ten years, they keep our in-field operatives connected 24/7 and help us to control cost across international borders.

Allison Hedley, Office Manager

Sarens

Local and proactive, G-Force are an invaluable extension to our operations and manage our critical communications needs. Dynamic, responsive and focused on us, they are a company we proactively recommend to others.

Graham Boardman, Group Technical Manager

StortEskens

Quick question?